Refund policy

Return and Refund Policy

Returns

We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide instructions on how to send the item back.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.

Non-returnable items

The following items cannot be returned:

• Downloadable digital products
• Gift cards
• Items marked as final sale

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at [your email].

Shipping costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Original shipping costs are non-refundable.

Right of withdrawal (Norway)

As a consumer in Norway, you have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with the Norwegian Right of Withdrawal Act (angrerettloven). To exercise this right, notify us before the withdrawal period expires.